Questions or feedback about your order? We aim to provide the highest quality products and service, so we are most happy to assist! Simply send a note to our team at email@example.com
Simply send a note to our team at firstname.lastname@example.org
Visa, MasterCard, Discover, and American Express Credit / Debit Cards
PRIVACY & SAFETY
This is the website of The Rootastes, LLC. Our mailing address is: 50 Milk Street, 16th floor,
Boston MA 02109. We can be reached via email at email@example.com We can be reached by telephone at (857) 222-8237. This privacy notice discloses the privacy practices for rootastes-freshbaskets.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
- Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or another direct contact from you. We will not sell or rent this information to anyone. For each visitor to our website, our server automatically recognizes the user’s domain name and IP address.
We capture the domain name of visitors to our website and review aggregate information regarding what pages consumers access or visit, user-specific information on what pages consumers access or visit, and information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, and payment information.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed online. If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by emailing us at the email address provided above.
It is possible that in the future we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some point in the future, we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt-out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically.
Your Access to and Control Over Information
You may opt-out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given above:
- See what data we have about you if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
- Upon request, we provide site visitors with access to all information that we maintain about them. Consumers can request this information by emailing us at the above address. Consumers can have this information corrected by sending us an email at the above address.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page. We use encryption to protect sensitive information transmitted online, and we also protect your information offline. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
From time-to-time, our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
We do not (actually, cannot) accept returns on food-related items.
If your order is damaged during pickup, contact us within 2 calendar days from the date you received your order.
To submit a claim: Take a picture of the damage and email it to firstname.lastname@example.org along with your order number and your preferred method of communication.
Approved claims: Rootastes Fresh Baskets will either refund the cost of the damaged product or send a replacement. Refunds will be made to the credit card that was used to place the initial order.